---
title: What is my (or can you reset) my username and password?
description: What is my (or can you reset) my username and password?
---

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# What is my (or can you reset) my username and password?

If you've forgotten your password, you can use our "Forgot Password" function.

![Resetting Password for WERC Account - Step 1](https://hub.talenteverywhere.org/hs-fs/hubfs/Knowledge%20Base%20Items/Resetting%20Your%20Password/Resetting%20Password%20for%20WERC%20Account%20-%20Step%201.png?width=560&height=315&name=Resetting%20Password%20for%20WERC%20Account%20-%20Step%201.png)

Click "here" to reset your password.

![Resetting Password for WERC Account - Step 2](https://hub.talenteverywhere.org/hs-fs/hubfs/Knowledge%20Base%20Items/Resetting%20Your%20Password/Resetting%20Password%20for%20WERC%20Account%20-%20Step%202.png?width=560&height=315&name=Resetting%20Password%20for%20WERC%20Account%20-%20Step%202.png)

Click add your most recent email in the "Email" field and click "Submit".

 ![Resetting Password for WERC Account - Step 3](https://hub.talenteverywhere.org/hs-fs/hubfs/Knowledge%20Base%20Items/Resetting%20Your%20Password/Resetting%20Password%20for%20WERC%20Account%20-%20Step%203.png?width=560&height=315&name=Resetting%20Password%20for%20WERC%20Account%20-%20Step%203.png)

Click "Submit" button.

 ![Resetting Password for WERC Account - Step 4](https://hub.talenteverywhere.org/hs-fs/hubfs/Knowledge%20Base%20Items/Resetting%20Your%20Password/Resetting%20Password%20for%20WERC%20Account%20-%20Step%204.png?width=560&height=315&name=Resetting%20Password%20for%20WERC%20Account%20-%20Step%204.png)

If our database has found your email address, it will send an email to it to allow you to reset your password.  If the system cannot find you, please contact our Customer Success Team (CustomerSuccess@WorldwideERC.org; +1 703 842 3410) for help.

 ![Resetting Password for WERC Account - Step 5](https://hub.talenteverywhere.org/hs-fs/hubfs/Knowledge%20Base%20Items/Resetting%20Your%20Password/Resetting%20Password%20for%20WERC%20Account%20-%20Step%205.png?width=560&height=315&name=Resetting%20Password%20for%20WERC%20Account%20-%20Step%205.png)

**NOTE:** Please check your SPAM filter as the notice sometimes can get caught there.

Our Customer Success Team does not have access to passwords. You may use our ‘Forgot Password?’ ([http://portal.talenteverywhere.org](http://portal.talenteverywhere.org)) feature.

 

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